Receptionist – Temp to Perm (heathrow)
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Directions Recruitment

Receptionist = £16,500

Job objectives and responsibilities

  • Experience of working in a front line, customer facing positions.
  • Highest levels of customer service and professionalism.
  • Excellent telephone manner
  • Experience of producing information and documentation to a high standard
  • Proactive with lots of initiative and drive.
  • Possess a high level of diplomacy and confidentiality.
  • Professional appearances – wear uniform provided and comply with Processes and guidance.

Main duties

  • Daily operation of reception and front of house services.
  • Answer all calls, promptly, politely and efficiently, in the prescribed company manner.
  • Take messages and redirect calls when necessary whilst retaining ownership
  • Taking meeting room bookings in accordance with procedures
  • Control site access for staff, visitors and contractors in accordance with client procedures.
  • Assist with issuing car park passes
  • Car park management and space booking
  • Be a first point of contact for meeting room audio and visual problems
  • Welcome visitors on arrival, ensuring they register and receive the correct visitor pass.
  • Announce visitor’s arrival, promptly in accordance with Processes.
  • Create and distribute meeting room booking forms
  • Log leave and sickness
  • Scanning and logging various documents of importance
  • Assist with the other admiration duties as requested, including preparing letters and bulk mailing, reports, memos and presentation, filing, photocopying etc.
  • Comply with all health and safety legislation

Person Specification

  • Enthusiastic and a strong team player with the ability to work alone.
  • A professional individual, committed to delivering an efficient and friendly customer service.
  • Intermediate user of Microsoft standard packages
  • Must be highly organised and extremely flexible.
  • Able to prioritise tasks to achieve deadlines.

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